Shipping policy

Shipping Methods

We mainly ship our orders through EMS or USPS Standard Shipping. Expediated Shipping may also be available at checkout depending on your location. Kindly note that certain destinations may not support expediated delivery.

Processing & Delivery Times

We strive to get your order out promptly. Our standard delivery time to most physical addresses typically occurs within 10-15 days from the shipping date, or even often sooner. Kindly note that during high-demand seasons, holidays, or due to international customs, small delays may occur. We appreciate your patience and understanding as carriers work to deliver your package as fast as possible.

Tracking Information

After your order, We will emailed tracking details to you within 7–9 days, and even sooner possible. If you don’t receive tracking within this timeframe, or if you entered your email incorrectly, simply contact us and we’ll resend it manually. You can also check your tracking directly on our website by entering your order number and email.

Customs & Duties

Sports apparel is generally permitted for import in most countries and is not typically subject to special restrictions. Taxes and customs duties are not collected at checkout. While the majority of shipments are delivered without additional charges, customs authorities in certain destinations may impose import fees, taxes, or duties based on local regulations. Any such charges are the responsibility of the recipient. Although these situations are uncommon, customs policies and requirements vary from country to country.

Damages, Missing, or Incorrect Items

If your order arrives with a missing, defective, or incorrect item, please reach out to us immediately. We’ll work quickly to make it right and ensure you receive the correct product without delay.

Returns

Eligible items may be returned or exchanged in accordance with our return policy. For complete terms, conditions, and eligibility requirements, please refer to our Return Policy.

For any shipping-related questions or support, please reach out to us at info@footballjerseyhouse.us.