Football Jersey House, want you to shop with assurance. As orders arrive without any trouble, we understand that situation are beyond our control—such as postal delays or international customs—can sometimes affect delivery. In the unlikely event that your package is lost in transit or held by customs, we will arrange a replacement shipment promptly at no additional cost to you. This guarantee show our commitment to ensuring you receive the products you’ve purchased, regardless of unforeseen delivery challenges.
Please note that our Delivery Guarantee does not cover orders placed with incorrect shipping addresses entered at checkout. In such cases, we recommend contacting both the carrier and our support team for assistance.
General Eligibility and Conditions
Eligible Purchases Only: Our Delivery Guarantee is applicable exclusively to orders placed directly through footballjerseyhouse.us.
Proof of Purchase: To submit a claim under our Delivery Guarantee, valid proof of purchase must be provided. Acceptable documentation includes an order number, purchase receipt, or other verifiable records confirming ownership and transaction details.
Exclusions: Our Delivery Guarantee does not extend to orders affected by inaccurate, incomplete, or incorrectly entered shipping information provided at checkout.
Delivery Guarantee Terms
To protect the integrity of our Delivery Guarantee, Football Jersey House may require verification of purchase details, supporting documentation, or additional information necessary to assess a claim. Claims suspected of fraud, misuse, or policy abuse may be declined.
Football Jersey House reserves the right to amend, limit, or terminate this Delivery Guarantee at its discretion and without prior notice.
For assistance with an order or to submit a delivery-related claim, please contact our Customer Care team at info@footballjerseyhouse.us. Our team is dedicated to ensuring a smooth and satisfactory customer experience.